Every time you shop at Timeless Salon & Studio, simply present your membership card at checkout. If you don't have your card with you, tell the associate your member ID or registered phone number. The associate will gladly look up your number and ensure that you receive your points.
Make sure your Timeless Rewards member ID is on your My Account page at timelesssalonandstudio.com. Then, make sure you're logged in when you make a purchase, and your points will be added to your member account automatically when your items have shipped.
Click HERE for more information on where to find your member ID.
Members earn 1 point for every $1 spent on qualifying purchases. Platinum members earn 1.25 points for every $1 spent on qualifying purchases. Diamond members earn 1.5 points for every $1 spent on qualifying purchases.
You can earn points on all our pretty products, including Beauty Services. However, gift cards, shipping charges, discounts from vendor coupons (or other similar discount coupons), taxes, and fees are not eligible for points. See the Program Terms & Conditions for complete details.
Yes, all Beauty Services are eligible to earn points. All the more reason to say, "Hello, highlights."
Yes, members can earn base and bonus points on the same product/transaction. For example, members will earn 100 base points on a $100 qualifying purchase. If a "2X" multiplier offer is also applicable, the total points earned would be 200 (calculated as follows: 100 base points + 100 bonus points = 200 points). Say hello to points galore!
On really pretty days, Timeless Rewards may also offer a chance to combine two or more bonus offers on a qualifying purchase. When this occurs, base points are earned only once. For example, if a member buys $25 worth of a skin care product when we offer 2X points for that product, and another offer for 3X points on your entire purchase, the total points earned would be 100 points. Let's do the beauty math: 25 base points + 25 bonus points from the 2X product specific bonus offer + 50 bonus points from the 3X on your entire purchase = 100 points. Wow those are some stunning savings just for you! And that's how beauty loves you back with Ultamate Rewards.
Points will expire at the end of the quarter one year after the date they were earned. Check your receipt, timelesssalonandstudio.com/rewards, or your monthly email statement for the next expiration date.
You can find the current number of points expiring in your receipt, on timelesssalonandstudio.com/rewards and in your monthly email statement. Don't let your points expire. Shop Today!
Yes. For every $1 spent, Platinum members earn 1.25 points and Diamond members earn 1.5 points. That's 25% and 50% faster, respectively. Plus, points never expire as long as Platinum or Diamond status is maintained each calendar year.
Yes, if you provide us with your birthday, you will receive 2X Bonus Points on all purchases in your birthday month. Plus if you are signed up to receive our emails, we will send you a coupon for a free pretty present just for you! Platinum and Diamond members will receive an extra birthday surprise in addition to these gifts. Now you can have your cake and bonus points too!
If you have the receipt from the purchase, log-in to your account, go to My Rewards in the Points History section and click on the "missing transaction?" link.
Your points, base and bonus, are deducted from your points balance.
A receipt is required for all returns and exchanges. If you have lost your receipt and used your member ID for the purchase the store can look it up for you.
Please contact our Guest Service team here, and they will assist you.
You can redeem points on any in-salon or online purchases!
While in-Salon ask the associate for your points balance. You can start redeeming when you have at least 100 available points.
While Online: Make sure you are logged in and your Timeless Loyalty Rewards member ID is on your My Account page of timelesssalonandstudio.com. When you finish adding all products to your cart, proceed to checkout and provide your shipping information. When you get to the payment page, find the field at the bottom of the page where you can select how many points you want to redeem. Make your selection and proceed through checkout!
When you setup your Timeless Loyalty Rewards account and provide us with your email address, Timeless will wish you a very special Happy Birthday.
You will receive an email offering you 2X Bonus Points on all purchases in the calendar month of your birthday. You must click to activate the bonus points offer. We'll send you a reminder before the end of the month if you haven't already picked up your gift. (Now, you can have your cake and bonus points too!).
Platinum and Diamond members will receive an extra birthday gift in addition to these gifts.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
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